This Web site is owned and operated by or on behalf of the National Onsite Wastewater Recycling Association. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time. If you have any questions about our Privacy Policy, you can contact us at:

NOWRA
Headquarters Office
3540 Soquel Ave Ste A
Santa Cruz, CA 95062
831-464-4884
or e-mail us at: info@nowra.org

We are available to answer your questions or hear your concerns.

Our Policy
The National Onsite Wastewater Recycling Association uses its best efforts to respect and protect the privacy of our online visitors and contributors. We will not share your e-mail address with third parties.

The National Onsite Wastewater Recycling Association may share its mailing lists with designated “non-profit partners” for a one-time use by the other non-profit, with the understanding that it is for limited purposes. If you are a member of the National Onsite Wastewater Recycling Association, you may request that we withhold your mailing information from any list exchanges with other non-profits. Please e-mail us at admin@nowra.org. In the subject field, type "Do Not Exchange" and provide us your name, e-mail or postal address depending on how you made your contribution to our organization. National Onsite Wastewater Recycling Association lists are never sold to third parties.

Is Credit Card Information Secure?
We care about the safety and security of your transaction. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Contributions may also be made by calling 1-800-966-2942

Is My Business Information Secure?
Yes. The same high grade encryption and https security protocols used for financial transactions on our site are used in collecting personal information to update listings on the member database and SepticLocator.

We Care About Doing It Right
In addition to maintaining privacy and security controls over information you share with us, the National Onsite Wastewater Recycling Association works to accurately process your contribution information. During business hours, staff are available to answer questions at info@nowra.org.

The National Onsite Wastewater Recycling Association employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. And, independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site.

How Do We Use "Cookies"?
Visitors should be aware that non-personal information and data may be automatically collected by the National Onsite Wastewater Recycling Association Website through the use of "cookies." "Cookies" are small text files a Website can use to recognize repeat visitors, facilitate the visitor's ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor's system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. The National Onsite Wastewater Recycling Association may use at some time "cookie" technology only to obtain non-personal information from its online visitors in order to improve visitors' online experience and facilitate their visit within our site.

Thank you for visiting our site. Please contact us should you have any questions about the operation of the site.

January 2008